Privacy Policy

Privacy Policy for hrdrinks.co.uk

Effective Date: 1st January 2024

At hrdrinks.co.uk we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Hrdrinks.co.uk is operated by HR Drinks (Wholesale) Limited located at Unit 14, Thornham Grove, Stratford, London, E15 1DN. For questions about this Privacy Policy or how we use your personal data, please contact us:

• Phone: 020 3150 1200
• Postal Address: Unit      14, Thornham Grove, Stratfor, London, E15 1DN

2. What Data We Collect

We may collect the following types of personal data:

a) Information You Provide:

• Name, email address, phone number, and other contact details.
• Payment information (if applicable).
• Any details shared through forms, account registration, or      correspondence.

b) Automatically Collected Information:

• IP address, browser type, device information, and browsing      behaviour.
• Cookies and tracking technologies (see Cookies section      below).

c) Third-Party Data:

• Data from social media platforms, payment processors, or other      integrated services (if applicable).

3. How We Use Your Data

We process your personal data for the following purposes:

• To provide and manage our services.
• To personalise your experience on our website.
• To process transactions and deliver products or services.
• To communicate with you, including for customer support and      marketing (where permitted).
• To comply with legal obligations or respond to lawful requests.

4. Legal Bases for Processing

We process your data based on:

• Consent:      When you explicitly agree to receive marketing communications.
• Contractual Necessity: To      fulfil a contract or provide requested services.
• Legitimate Interests: To      improve our website, prevent fraud, and secure our systems.
• Legal Obligation: To      comply with applicable laws and regulations.

5. Sharing Your Data

We do not sell your personal data. However, we may share it with:

• Service Providers:      For payment processing, hosting, analytics, and communication services.
• Legal Authorities:      When required to comply with legal obligations.
• Third Parties: If      you consent to integrations or services involving third-party tools.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When no longer needed, we securely delete or anonymise your data.

7. Your Rights

Under UK GDPR, you have the following rights:

• Access:      Request a copy of your personal data.
• Rectification:      Correct inaccurate or incomplete data.
• Erasure:      Request deletion of your data (subject to legal obligations).
• Restriction:      Limit how we process your data.
• Portability:      Obtain a copy of your data in a portable format.
• Object:      Object to data processing, especially for marketing purposes.
• Withdraw Consent: If      processing is based on your consent.

To exercise your rights, contact us at [Your Email Address].

8. Cookies and Tracking Technologies

We use cookies to enhance your experience and analyse website traffic. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, but this may affect your website experience.

For more details, please see our Cookie Policy.

9. Data Security

We implement robust security measures to protect your personal data, including encryption, firewalls, and secure servers. However, no online system is completely secure, and you share data at your own risk.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies separately.

11. Children’s Privacy

Our website is not intended for individuals under 16 years old. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. Please review this policy periodically.

13. Complaints

If you are unhappy with how we handle your data, please contact us. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

• Website: https://ico.org.uk
• Phone:      0303 123 1113

Thank you for trusting hrdrinks.co.uk Your privacy is our priority.